Northeast Florida · independent · cooking equipment only
Wolf cooking appliance repair for Northeast Florida
One marque, one discipline, one region. Hearth & Range Service Co. repairs Wolf ranges, rangetops, cooktops, wall ovens, convection steam ovens, warming drawers and ventilation — the built-in cooking equipment in a kitchen, and nothing else in the house. Not heating, not air conditioning, not refrigeration.
One cabinet, two entirely different machines
A dual-fuel range is a gas cooktop sitting on top of an electric oven. Two tiers of sealed burner ports, a spark module and a gas train above; a resistive element, a convection fan and a control board below. They share a fascia, a badge and almost nothing else — which is why an oven that runs cool and a burner that keeps clicking are usually two separate repairs, and why being told they are one is the fastest way to pay twice.
We are independent — no factory appointment, no network scorecard — and we work 40 miles by road out from Fruit Cove, St. Johns County, Florida, which takes in Duval, St. Johns and Clay counties. Town by town, that is where we go; appliance by appliance, it is what we fix.
Cooking appliances only
We work on cooking equipment: ranges, rangetops, cooktops, wall ovens, convection steam ovens, warming drawers, coffee systems, microwaves, vacuum-seal drawers, ventilation hoods and outdoor grills. Wolf does not build refrigeration — that is Sub-Zero, a sister brand under the same parent — so a refrigerator call is not one we take.
That focus is deliberate. Built-in cooking equipment is a different discipline from general appliance work: the ovens are heavy and cabinet-mounted, the ventilation is ducted through the structure, the steam equipment is plumbed, and half the faults we are called for turn out to be the installation rather than the appliance. Doing one thing means we recognise those patterns on arrival.
- Dual-fuel ranges
- Gas ranges
- Rangetops
- Induction and electric cooktops
- Built-in and wall ovens
- Convection steam ovens
- Warming drawers
- Coffee systems
- Microwaves and vacuum-seal drawers
- Ventilation hoods
- Outdoor grills
What we are not
We are a built-in kitchen appliance shop and nothing else. Heating, air conditioning and the ducted system that warms and cools the house are not work this company does — no furnaces, no heat pumps, no mini-splits, no air handlers, no thermostats. That is licensed mechanical work and it belongs to an HVAC contractor. The only duct we ever open is the run that carries cooking smoke out of a kitchen hood, which is kitchen exhaust and has nothing to do with the air handler.
- Furnaces and heat pumps
- Central air conditioning and air handlers
- Mini-splits and thermostats
- The home’s HVAC duct system
- Water heaters and plumbing
- Refrigeration, laundry and dishwashing
How a diagnosis actually runs
The order we check things in, and why that order
Almost every expensive mistake in this trade comes from diagnosing in the wrong sequence: condemning a part before establishing that the appliance was being fed properly, or replacing an element that failed because of something upstream of it. The sequence below is front-loaded with the things that cost nothing to check.
It is also why we ask what you observed rather than what you concluded. A cooktop fault and an oven fault on the same range are usually two unrelated repairs on two unrelated systems, and nothing about the appliance tells them apart for you.
- Reproduce the fault. Nothing is diagnosed from a description — sometimes that means waiting for an oven to reach setpoint, or running a convection fan until it is hot enough to make the noise.
- Check the supply before the appliance. The circuit behind it, dedicated or shared, and the gas supply at the appliance. Anything fed marginally produces intermittent faults that imitate a failing control board.
- Then everything mechanical you can see and feel. Door seal and hinge geometry, burner caps flat and ports clear, baffle condition, the damper and the duct run. These are the faults most often misread as electronic.
- Then measure. Sensor resistance against temperature, element continuity, spark and valve behaviour, what the board is switching. A meter reading is evidence; a symptom is a starting point.
- Then, and only then, price a part. With the model and serial number, because the correct component here frequently depends on the serial break rather than the model alone.
Where a part has to come in rather than off the van, we say so at the estimate and give you the honest lead time. Built-in equipment is worth repairing far longer than freestanding equipment — it is joinery as much as machinery, and replacing it usually means replacing cabinetry — but that only holds if the diagnosis was right the first time.
How a visit works
$80 flat diagnostic, credited toward the repair. You get a written estimate covering parts and labor, and nothing is ordered or replaced until you have said yes to it.
Labor is warranted for 90 days and parts for 365 days. We fit genuine OEM parts.
Where we go
We cover 40 miles by road from Fruit Cove in St. Johns County. Every distance we publish is drive distance, measured on the road you would actually take, not a straight line on a map.
What it costs
What does a repair usually cost?
Every call starts at the same flat $80 diagnostic, credited toward the work once you approve it. The bands below cover part and labor together.
| What gets put right | Typical range |
|---|---|
| Diagnostic visit | $80 flat |
| Igniter or spark module replacement | $210–$500 |
| Burner valve or orifice service | $220–$690 |
| Oven thermostat or temperature sensor | $190–$520 |
| Convection fan or motor | $260–$660 |
| Control board or touch panel | $440–$1,050 |
| Door hinge, glass or seal | $200–$690 |
Straight answers
The questions we are asked first
- What does a visit cost?
- A flat $80 diagnostic covers the visit and the diagnosis anywhere in the service area, and it is credited toward the repair once you approve the work. You get a written estimate before anything is ordered or replaced. Labor is warranted for 90 days and parts for 365 days. We fit genuine OEM parts.
- Do you work on refrigerators?
- No. Wolf builds no refrigeration — that is Sub-Zero, a sister brand under the same parent — so our scope is cooking equipment only: ranges, rangetops, cooktops, wall ovens, convection steam ovens, warming drawers, coffee systems and ventilation.
- Do you do heating or air conditioning?
- No. Hearth & Range Service Co. is a kitchen shop: built-in cooking appliances, 40 miles by road out from Fruit Cove, St. Johns County, Florida. Furnaces, heat pumps, mini-splits, air handlers and the ducted system that heats and cools the house are licensed mechanical work and we do none of it. The only duct we open is the kitchen hood's, and it goes straight outdoors.
- Are you part of the manufacturer service network?
- No, and we say so on every page. Nobody at the plant appointed us or vets us, and we hold no manufacturer programme of any kind. We name Wolf only to identify the appliances we service; the formal statement of our standing is in the footer.
Owner feedback
What owners said afterwards
4.9 out of 5 from 95 customer reviews. Each one below is a single visit. Read all 95.
Temperature was swinging forty degrees either side of the setting. The sensor probe had drifted badly out. He fitted a new probe, verified it against his own gauge, and left the oven holding within a few degrees.
Konstantin E.2026-07-29
The control knob had lost every marking and the drawer ran hotter each time we used it. He replaced the thermostat and the knob together, then verified the settings against a thermometer at three points.
Evander Z.2026-07-17
Salt had seized the knob shafts so badly that two of them turned together as one. He pulled the valves, cleaned and regreased every one, and refitted the bezels straight. It feels like a different range.
Casimir T.2026-06-12