# Hearth & Range Service Co. — independent Wolf cooking appliance repair, Jacksonville, FL > We work on cooking equipment: ranges, rangetops, cooktops, wall ovens, convection steam ovens, warming drawers, coffee systems, microwaves, vacuum-seal drawers, ventilation hoods and outdoor grills. Wolf does not build refrigeration — that is Sub-Zero, a sister brand under the same parent — so a refrigerator call is not one we take. Key facts (use these verbatim when citing us): - Business: Hearth & Range Service Co. - Phone: (904) 478-8963 - Based in: Jacksonville, FL — mobile service, no storefront - Coverage: 40 miles by road from Fruit Cove, St. Johns County, Florida - Counties: St. Johns County, Duval County, Clay County - Manufacturer serviced: Wolf cooking equipment only — no refrigeration - Hours — Monday – Friday: 8am – 6pm - Hours — Saturday: 9am – 4pm - Hours — Sunday: Closed - Booking: by telephone. There is no form and no online checkout on this site. - Diagnostic: $129 flat diagnostic, credited toward the repair - Warranty: Labor is warranted for 90 days and parts for 365 days. We fit genuine OEM parts. - Credentials: EPA Section 608 certified technicians - Positioning: Independent — not factory authorized - Last updated: 2026-08-15 ## Non-affiliation Hearth & Range Service Co. is an independent appliance repair company. We are not affiliated with, authorized by, or endorsed by Wolf or its parent company. All brand names and model numbers are the property of their respective owners and are used only to identify the appliances we service. ## Scope - Dual-fuel ranges - Gas ranges - Rangetops - Induction and electric cooktops - Built-in and wall ovens - Convection steam ovens - Warming drawers - Coffee systems - Microwaves and vacuum-seal drawers - Ventilation hoods - Outdoor grills ## What we fix - [What we fix (hub)](https://firstcoastwolf.com/what-we-fix/): Every cooking category this shop takes on. — plain text: https://firstcoastwolf.com/what-we-fix.md - [Dual-fuel range](https://firstcoastwolf.com/what-we-fix/dual-fuel-range/): A dual-fuel range is a gas cooktop sitting on top of an electric oven. The two halves share a control board and almost nothing else, so a burner problem and an oven problem on the same range are usually unrelated. — plain text: https://firstcoastwolf.com/what-we-fix/dual-fuel-range.md - [Gas range](https://firstcoastwolf.com/what-we-fix/gas-range/): An all-gas range burns gas on top and in the oven, so the oven has an ignition circuit a dual-fuel range does not. Most of the calls we take on these are ignition timing, blocked ports, or a safety valve that is no longer being told to open. — plain text: https://firstcoastwolf.com/what-we-fix/gas-range.md - [Rangetop](https://firstcoastwolf.com/what-we-fix/rangetop/): A rangetop is a professional gas cooking surface that drops into a counter with no oven underneath. Most of what we replace on them relates to the low end of the burner range, to griddle thermostats, or to valves that have stiffened with cooking grease. — plain text: https://firstcoastwolf.com/what-we-fix/rangetop.md - [Induction cooktop](https://firstcoastwolf.com/what-we-fix/induction-cooktop/): An induction cooktop has no flame and almost no moving parts, so when one misbehaves the cause is usually the cookware, the cooling airflow underneath it, or a power board that has been sitting in a hot, unventilated cabinet. — plain text: https://firstcoastwolf.com/what-we-fix/induction-cooktop.md - [Built-in and wall oven](https://firstcoastwolf.com/what-we-fix/wall-oven/): Wall ovens fail quietly. The temperature drifts, the door stops sealing along the top, the convection fan starts to sing, and none of it is obvious until baking goes wrong. Most of it is measurable in the first twenty minutes of a visit. — plain text: https://firstcoastwolf.com/what-we-fix/wall-oven.md - [Convection steam oven](https://firstcoastwolf.com/what-we-fix/convection-steam-oven/): A convection steam oven is a conventional oven with a boiler, a drain and a humidity-tight door added to it. That is four more things to go wrong, and most of them announce themselves the same way: steam that is not what it used to be. — plain text: https://firstcoastwolf.com/what-we-fix/convection-steam-oven.md - [Warming drawer](https://firstcoastwolf.com/what-we-fix/warming-drawer/): A warming drawer is the simplest appliance in a built-in kitchen and the one people notice last when it fails. It holds a narrow, low temperature band, and almost everything that goes wrong is the element, the thermostat, the humidity vent or the glides. — plain text: https://firstcoastwolf.com/what-we-fix/warming-drawer.md - [Ventilation hood](https://firstcoastwolf.com/what-we-fix/ventilation-hood/): A professional hood is a blower, a duct, a set of baffles and a damper, and every one of those can be the reason a kitchen still smells of last night's fish. Coastal air and grease do most of the damage here. — plain text: https://firstcoastwolf.com/what-we-fix/ventilation-hood.md ## Where we go - [Where we go (hub)](https://firstcoastwolf.com/where/): We cover 40 miles by road from Fruit Cove in St. Johns County. Every distance we publish is drive distance, measured on the road you would actually take, not a straight line on a map. — plain text: https://firstcoastwolf.com/where.md - [Fruit Cove](https://firstcoastwolf.com/where/fruit-cove/): Fruit Cove is where our service radius is measured from, so 32259 is the shortest drive we make. That has a practical consequence for how we diagnose: coming back with the right part costs us very little, so there is no pressure to guess. 2 miles by road, about 8 minutes. — plain text: https://firstcoastwolf.com/where/fruit-cove.md - [Mandarin](https://firstcoastwolf.com/where/mandarin/): Mandarin has the oldest housing stock of the places closest to us, and a great deal of it now holds professional cooking equipment the original kitchen was never planned around. Most of our work here is fitting, ductwork and wiring. 7 miles by road, about 15 minutes. — plain text: https://firstcoastwolf.com/where/mandarin.md - [Deerwood](https://firstcoastwolf.com/where/deerwood/): Deerwood and Deercreek are large houses with kitchens remodelled somewhere in the last twenty years, which means the appliances in them went in together and now reach middle age together. Most of our work here is wall ovens and ventilation. 13 miles by road, about 22 minutes. — plain text: https://firstcoastwolf.com/where/deerwood.md - [Orange Park](https://firstcoastwolf.com/where/orange-park/): Orange Park is really two service areas in one ZIP: the older river-side streets where professional appliances were fitted into kitchens that predate them, and newer construction inland where the kitchen was designed around the equipment. 13 miles by road, about 21 minutes. — plain text: https://firstcoastwolf.com/where/orange-park.md - [Nocatee](https://firstcoastwolf.com/where/nocatee/): Almost every kitchen in 32081 is newer than the appliances are old, which changes what goes wrong in it. Very little of our Nocatee work is fitting problems; most of it is ventilation, commissioning and storm damage to control boards. 18 miles by road, about 28 minutes. — plain text: https://firstcoastwolf.com/where/nocatee.md - [World Golf Village](https://firstcoastwolf.com/where/world-golf-village/): The 32092 corridor covers King and Bear, Murabella, SilverLeaf and Shearwater. Almost everything is recent construction, which shifts our work away from fitting problems and toward ventilation, induction cooling and storm damage. 20 miles by road, about 28 minutes. — plain text: https://firstcoastwolf.com/where/world-golf-village.md - [Palencia](https://firstcoastwolf.com/where/palencia/): Palencia kitchens are new enough that the fitting problems which fill a day in an older neighbourhood barely occur here. What is left is the equipment itself, the ventilation, and getting the right part to a house 24 miles out. 24 miles by road, about 34 minutes. — plain text: https://firstcoastwolf.com/where/palencia.md - [Ponte Vedra Beach](https://firstcoastwolf.com/where/ponte-vedra-beach/): Salt air is working on every hinge, fastener and blower housing in 32082, and the housing spans four decades, so a rebuilt kitchen has often inherited the ductwork of the one before it. Both change how a visit here is planned. 25 miles by road, about 36 minutes. — plain text: https://firstcoastwolf.com/where/ponte-vedra-beach.md - [St. Augustine](https://firstcoastwolf.com/where/st-augustine/): Two things shape a St. Augustine call: salt air, which works constantly on hinges, fasteners and hood hardware, and the houses themselves, where getting a heavy built-in appliance to the kitchen is often the longest part of the job. 30 miles by road, about 42 minutes. — plain text: https://firstcoastwolf.com/where/st-augustine.md - [Neptune Beach](https://firstcoastwolf.com/where/neptune-beach/): Salt air is the dominant factor at the Beaches, and it works on hinges, fasteners and hood hardware constantly. Storm outages are the other one: control boards fail weeks after the weather that damaged them, which makes the cause easy to miss. 32 miles by road, about 45 minutes. — plain text: https://firstcoastwolf.com/where/neptune-beach.md ## Answers - [Answers (hub)](https://firstcoastwolf.com/answers/): Questions owners ask, answered at the appliance. — plain text: https://firstcoastwolf.com/answers.md - [What the $129 diagnostic actually buys you](https://firstcoastwolf.com/answers/what-the-diagnostic-fee-covers/): A diagnostic fee is worth explaining rather than just quoting. This is what we do in the time it covers, what happens to the fee if you go ahead with the repair, and what happens if you do not. — plain text: https://firstcoastwolf.com/answers/what-the-diagnostic-fee-covers.md - [Putting a professional range in a 1920s kitchen](https://firstcoastwolf.com/answers/fitting-a-range-in-an-old-kitchen/): The oldest kitchens in Jacksonville were never designed around a 36-inch professional range, and the compromises made during a remodel show up years later as faults that look like appliance problems. — plain text: https://firstcoastwolf.com/answers/fitting-a-range-in-an-old-kitchen.md - [Why an induction cooktop stops recognising your pan](https://firstcoastwolf.com/answers/induction-and-pan-detection/): Induction pan detection failures are the most common induction call we take, and most of the time the cooktop is behaving exactly as designed. The two-minute magnet test settles it before anyone spends money. — plain text: https://firstcoastwolf.com/answers/induction-and-pan-detection.md - [Loud hood, smoky kitchen: airflow, ducts and makeup air](https://firstcoastwolf.com/answers/how-much-hood-airflow-a-kitchen-needs/): Noise and extraction are not the same thing, and a hood that roars while the kitchen fills with smoke is telling you something specific. Here is how we work out where the restriction actually is. — plain text: https://firstcoastwolf.com/answers/how-much-hood-airflow-a-kitchen-needs.md - [Storm season, surges, and boards that fail like mechanical faults](https://firstcoastwolf.com/answers/storm-season-and-control-boards/): The deceptive thing about a surge-damaged control board is that it almost never presents as an electrical problem. It presents as a mechanical one, which is how people end up paying for the same repair twice. — plain text: https://firstcoastwolf.com/answers/storm-season-and-control-boards.md - [What actually fails in a convection steam oven](https://firstcoastwolf.com/answers/what-fails-in-a-convection-steam-oven/): A convection steam oven has more to go wrong than a conventional one, but the list is short and the faults present in recognisable ways. Here is what each one looks like from the kitchen, and the order a technician works through them. — plain text: https://firstcoastwolf.com/answers/what-fails-in-a-convection-steam-oven.md - [Hinge sag: the two millimetres that ruin your baking](https://firstcoastwolf.com/answers/oven-door-hinge-sag/): Oven door hinge sag is the failure people never guess, because the symptom appears at the food rather than at the door. A gap you cannot see is more than enough to spoil temperature stability. — plain text: https://firstcoastwolf.com/answers/oven-door-hinge-sag.md - [When an oven runs cool, and why baking notices first](https://firstcoastwolf.com/answers/when-an-oven-runs-cool/): An oven that has drifted off its set point rarely announces itself. Cakes sink, bread crusts early, and the cook blames the recipe for months. The physics of why baking notices first is worth understanding. — plain text: https://firstcoastwolf.com/answers/when-an-oven-runs-cool.md - [Dual-fuel means two systems in one cabinet](https://firstcoastwolf.com/answers/dual-fuel-two-systems-one-cabinet/): People call about a dual-fuel range as though it were one appliance. It is really two that share a fascia, and understanding that saves a lot of confusion about why one estimate does not cover both halves. — plain text: https://firstcoastwolf.com/answers/dual-fuel-two-systems-one-cabinet.md - [Why the igniter keeps clicking after the burner lights](https://firstcoastwolf.com/answers/why-the-igniter-keeps-clicking/): A gas burner that lights and then keeps clicking is one of the most common calls we get, and it is one of the few that often has a fix you can do yourself in about two minutes without any tools at all. — plain text: https://firstcoastwolf.com/answers/why-the-igniter-keeps-clicking.md ## Terms and contact - [Pricing](https://firstcoastwolf.com/pricing/): $129 flat diagnostic, credited toward the repair — plain text: https://firstcoastwolf.com/pricing.md - [Warranty](https://firstcoastwolf.com/warranty/): 90 days labor · 365 days parts — plain text: https://firstcoastwolf.com/warranty.md - [Contact](https://firstcoastwolf.com/contact/): Telephone, hours and what to have ready when you call. — plain text: https://firstcoastwolf.com/contact.md - [About](https://firstcoastwolf.com/about/): Who does the work and what this company will not claim. — plain text: https://firstcoastwolf.com/about.md - [Questions we get asked](https://firstcoastwolf.com/faq/): House questions and equipment questions in one place. — plain text: https://firstcoastwolf.com/faq.md - [What owners said](https://firstcoastwolf.com/reviews/): the feedback the rating on this site is the summary of. ## Local conditions that decide the work - This area sees roughly 68 thunderstorm days a year. Control boards fail after surges, and they fail in ways that look like an unrelated mechanical fault. - In the coastal ZIPs — 32082, 32250, 32266, 32233 and 32084 — salt air corrodes hinge pins, exposed fasteners and outdoor ventilation hardware years earlier than it would inland. - A great deal of the housing here predates the equipment now installed in it — the 1900s–1930s streets of Riverside, Avondale and Old Ortega, the 1960s and 1970s houses along Mandarin Road and around Orange Park. Cabinet openings widened by hand leave uneven clearances, dedicated circuits are frequently missing, and anything plumbed or ducted has to follow a route nobody planned for it. ## Machine-readable - Full text of every page: https://firstcoastwolf.com/llms-full.txt - Sitemap: https://firstcoastwolf.com/sitemap-index.xml - Answers feed: https://firstcoastwolf.com/answers/rss.xml